The Top 10 Collection Trends to Watch in 2023
The collections industry is constantly changing as innovative technologies and consumer behaviours emerge. Here are some of the trends to watch in 2023.
Could Chat GPT be a useful credit tool?
I’m sure many of you are part of the many millions that have played around with the Internet’s next big thing:
Chat GPT. For those who don’t know, Chat GPT (or “Generative Pre-trained Transformer”) is an advanced-AI chatbot that has been trained on an immense amount of data. It’s intuitive natural language processing means that it can do everything from write intricate computer code, compile essays on complex subjects and even write its own poetry. It is the future of Internet search.
“Everything you wanted to know about the Gini (but were too afraid to ask)”
Whether you’ve been involved in introducing models into your business or have had a passing interest in economic affairs, you may have come across the term “Gini-coefficient”. This blog hopes to demystify the concept and give you a good deal of information on the statistical measurement. We answer:
Credit API hubs 101
With the large drive in account origination towards digitisation and automation, web services have become increasingly critical in the originations’ process. To enable web services, ideally lenders should look to adopting an API hub. In this blog, we unpack API hubs and APIs available in originations.
Credit Technology: 5 Essentials for Lenders
Principa’s FinSmart has become the industry’s go-to solution set for end-to-end credit management.
Our credit risk management software products reduce risk and improve profitability by streamlining processes, increasing efficiency, and automating data-driven decision making across the credit lifecycle.
Supercharging your Collections with DecisionSmart
Collection departments utilise diallers and collections management systems to improve their collections by segmenting the delinquent customers, prioritising them and applying a host of treatments. Whilst segmentation takes you so far, there are a host of other mathematical models that can be explored to improve what we call the “Collections Cascade”. Improvement in any step of the cascade can help improve the collections yield and there are a number of models that can be used. A few of them are listed below:
Case study: Credit Scoring – Leveraging the power of collective wisdom for regional lending
Abstract: An African lender operating in 11 countries (13 operations) developed the need to introduce credit scoring into their businesses for the first time. There were many challenges. Firstly, conducting 14 separate scoring projects (each requiring multiple scorecards) would be expensive and secondly, some books were too small to support the building of an individual bespoke scorecard. There was however a solution: The African Master Scorecard. The solution was successfully deployed within Principa’s SmartSuite and this paper tells the story.
Mastering The Swiss-Army Knife Of Business Software: The Business Rules Management System
Business Rules Management Systems (BRMS’s) are the Swiss-army knives of business software. Despite this, very few companies we work with are getting the most out of their decision engines.
In this blog, we explore how BRMSs are used across the customer lifecycle.
Advanced Analytics redefining Point-of-Sale (POS)
It is indeed amazing in how many situations mathematics can be applied. In this blog, we explore something we have not explored before in our blogs and that is operations management – with specific reference to point-of-sale (POS). For the layperson it is indeed interesting that for so many business, strategic or operational problems, there is a neat mathematical solution.
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