Principa’s onboarding chatbot solution; Atura allows lenders to engage a customer effectively through an application process while accessing necessary data and decisioning calls using Principa’s SmartSuite software.
The digital revolution
“Digital” has been a financial services buzz-word for some time. Most South African lenders Principa works with have been working hard to adapt to a digital existence for several years. Some have been successful, others are still working on the challenge – and most have only partially adapted.