How Coaching Bots Can Increase Your Debt Collection Call Centre Yields

Machine learning and advanced data analytic techniques are often used in combination with behavioural sciences to develop coaching bots. Agent X Virtual assistant for call centre agents is a collections solution that guides and supports agents through calls in real-time, offering them easy access to information and motivates and inspires high performance. This can translate directly to increased collection yields.

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How to choose the correct collections chatbot

Principa has a wealth of experience in building and deploying chatbots for the financial services industry. Our custom-built solution is flexible and fully customisable which allows your bot to assume your brand’s persona. We can also seamlessly integrate with existing systems. Find out more. 

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Main requirements when considering a Collections System (Part 2)

Principa specialises in providing data driven solutions that will optimise your business’ collections strategy, improve your recovery yields, and increase your business revenue.

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