Collections Advisory

Technology, Analytics and Innovation are changing the collections landscape

Stay on track and up-to-date in a fast-changing environment

Collections is changing rapidly due to the specialised technology used in Collections, advances in predictive analytics and machine learning, the use of data and the continuous need to offer new channels that support digital and self-service channels.

Our Collections advisory team can assist businesses to stay on track in this fast-changing environment by developing, reviewing and optimising Collections strategies, reviewing the technology in use and assisting with new innovations. Our advisory competencies combine Collections expertise, analytics and technology and our expertise spans across multiple industries. These include specialised lending, banking, education and retail credit.

Advisory services include

Why use our services?


“FNB requested Principa to assist with an assignment to review general collection strategies and processes for one of our International subsidiaries.

Principa demonstrated a very good understanding of the issues that needed to be addressed and the recommendations were welcomed by all parties involved and a further engagement with Principa has followed.”

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