Collections Advisory
Technology, Analytics and Innovation are changing the collections landscape
Stay on track and up-to-date in a fast-changing environment
Collections is changing rapidly due to the specialised technology used in Collections, advances in predictive analytics and machine learning, the use of data and the continuous need to offer new channels that support digital and self-service channels.
Our Collections advisory team can assist businesses to stay on track in this fast-changing environment by developing, reviewing and optimising Collections strategies, reviewing the technology in use and assisting with new innovations. Our advisory competencies combine Collections expertise, analytics and technology and our expertise spans across multiple industries. These include specialised lending, banking, education and retail credit.
Advisory services include
- High-level current state assessments
- Detailed current state assessments that cover all areas
- Pre and Post Delinquency strategy design to optimise your operational outcomes
- General operational consultancy covering areas of strategy, people, process and technology
- Digital innovation
- Technology recommendations
Why use our services?
- Our advisory competencies combine collections expertise, analytics and technology
- We have 22 years of experience servicing major credit providers and the external debt collectors in Africa
- We pride ourselves in our value for money approach
- Our advisors were former collections executives so we understand the landscape
- The team are value-orientated, ensuring that your projects conducted within budget and deliver significant returns
Testimonials
“FNB requested Principa to assist with an assignment to review general collection strategies and processes for one of our International subsidiaries.
Principa demonstrated a very good understanding of the issues that needed to be addressed and the recommendations were welcomed by all parties involved and a further engagement with Principa has followed.”
