As most of you may know by now, we are currently busy with a series of Q&A videos, so please feel free to send us your credit lifecycle related questions, or any questions relating to our products or services.
In today’s video, we look at a question from Justin May: “Hi Perry, what are the main advantages of investing in predictive modelling, especially preferred instalment models, and how would you operationalise these models to be used within a call centre?
In order to answer Justin’s question, we are going to answer the following questions:
- Is there a need for such an analytical model? And …
- How would I operationalise the outcome of such a model?