Debt Collection and Recoveries Software
Built for debt collection and recoveries professionals
Principa’s debt collection and recoveries software, CollectSmart, is a powerful, modular, enterprise-wide, debt collection management system that combines business-controlled segmentation with the allocation of appropriate and differentiated actions to individual customer profiles – all accessed via an easy-to-use interface.
CollectSmart provides specialist debt collections strategies and tactical actions that improves collections efficiency and improves yield.
CollectSmart improves observed debt collections efficiency (improvement in timed-worked) for early stage (CD1, CD2, CD3) from 15%-80%. In late stage CD3-Legal (and special categories) – efficiency is achieved through better management of accounts reducing the flow into a legal status.
Powerful segmentation, collections strategy tools, and analytical and workflows functions combine to significantly improve on traditional collections yields.
Minimal impact on existing systems
CollectSmart does not replace your current host system but rather integrates with your current host system to provide a sophisticated and specialised tool for end to end consumer collections.
As a result of robust operational controls within CollectSmart, Collector actions are carefully controlled configuration elements. A number of collections dashboards and reports are also available for the tracking of individual accounts, as well as portfolio level reporting all in real time.
Independence from IT resources & vendors
Set up and ongoing configuration tasks are completed by business users without programming experience, thereby reducing the implementation time and additional costs required for changes and enhancements.
Localisation of currency and language
External collector debt management under one roof
Use CollectSmart’s advanced functionality to optimise strategies and returns from external debt collectors. CollectSmart has the ability to send and receive files to and from any debt collector software solution – or as an alternative, CollectSmart can be used directly by debt collector agents.