Debt Collection and Recovery Software
Built for Dept Collection Professionals
CollectSmart is a powerful, modular, enterprise-wide debt collection and recovery system that combines business controlled segmentation with the allocation of appropriate and differentiated actions to individual customer profiles – all accessed via an easy-to-use interface.
CollectSmart provides specialist collections strategies and tactical actions that improves collections efficiency and improves yield.
CollectSmart improves observed collections efficiency (improvement in timed-worked) for early stage (CD1, CD2, CD3) from 15%-80%. In late stage CD3-Legal (and special categories) – efficiency is achieved through better management of accounts reducing the flow into a legal status.
Robust Operational Controls
Collector actions are carefully controlled through system configuration elements.
Sophisticated Segmentation Tool
The ability to create complex account segmentations, define actions and customise the treatment of accounts.
Efficient Automation of Actions
System generated actions can be defined and executed, requiring no collector intervention.
A number of reports are available for the tracking of individual accounts, as well as portfolio level reporting.
Independence from IT Resources
Collection system configuration tasks are completed by business users without programming experience, thereby radically reducing the implementation time required for changes and enhancements.