Mobile and Entertainment
Improve sales, service customers better and improve retentions
As a result of Principa’s historical focus on credit risk solutions across the customer lifecycle, Principa has developed a strong competency in servicing call centres outside of the financial services sector.
Our solutions include software, analytical and consulting across a number of B to C focused sectors. Principa’s solutions are tailored to meet the specialised demands of call centres.
Solutions cover the following areas:
New Profiled Leads and Lead Analytics
- Data capturing
- Case management
- Scoring and decisioning
- API hub with links to the bureau, etc.
- Documentation management
- Communication (email and SMS)
- Cloneable products
- Agreement document generation
Principa’s AppSmart (now in its 4th generation) will translate your originations process into a digital end-to-end experience. AppSmart facilitates the on-boarding of new customers across multiple channels. Whatever product you need originating, AppSmart is equipped with the tools to deliver applications through a process that is as simple or complex as required.
Principa’s pricing model is flexible incorporating a monthly rental with maintenance and support. We price based on usage, meaning that AppSmart is suitable for organisations big or small.