Profile - Principa

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Products & Solutions
- - Contact Centres
    - - Artificial Intelligence Chatbot
        Atura
        Artificial Intelligence Chatbot for Financial Services
        
        Automated support that helps financial services do better business.
        Close
      - Call Centre Virtual Assistant
        Agent X
        Call Centre Virtual Assistant
        
        Feed real-time call and agent specific data, decisions and information to inform, guide and motivate your call centre agents.
        Close
      - Right Time to Call
        Genius Call Connect:
        Predict Right Time to Call
        
        Use Machine Learning as a Service (MLaaS) to increase connectivity rates by generating a list of optimal times and numbers to use to reach your customers or debtors.
        
        Close
      - Propensity to Pay or Roll
        Genius Risk Classifier
        
        Use Machine Learning as a Service (MLaaS) to predict debtors' propensity to pay or to roll.
        Close
    - Close
  - Customer Acquisition
    - - Artificial Intelligence Chatbot
        Atura
        Artificial Intelligence Chatbot for Financial Services
        
        Automated support that helps financial services do better business.
        Close
      - Profiled Leads
        Genius Leads
        
        Our leading edge solution ensures your targeted marketing campaigns connects you to the best new and existing customers.
        Close
      - Call Centre Virtual Assistant
        Agent X
        Call Centre Virtual Assistant
        
        Feed real-time call and agent specific data, decisions and information to inform, guide and motivate your call centre agents.
        Close
    - Close
  - Customer Engagement
    - - Artificial Intelligence Chatbot
        Atura
        Artificial Intelligence Chatbot for Financial Services
        
        Automated support that helps financial services do better business.
        Close
      - Machine Learning for Cross-Sell / Upsell
        Genius Customer Growth
        
        Use Machine Learning as a Service (MLaaS) to identify and target the right customers and to determine the best product recommendations for upsell and cross-sell based on affordability, profitability and probability of take-up.
        
        Close
      - Reduce customer churn, re-activate profitable customers
        Genius Customer Retention & Re-activation
        
        Use Machine Learning as a Service (MLaaS) to generate a list of customers most likely to leave your business based on behaviour and to develop the right offer to keep or re-activate them.
        
        Close
      - Call Centre Virtual Assistant
        Agent X
        Call Centre Virtual Assistant
        
        Feed real-time call and agent specific data, decisions and information to inform, guide and motivate your call centre agents.
        Close
      - Right Time to Call
        Genius Call Connect
        
        Use Machine Learning as a Service (MLaaS) to increase connectivity rates by generating a list of optimal times and numbers to use to reach your customers.
        Close
    - Close
  - Credit Risk
    - - IFRS 9 Compliance
        IFRS 9 Toolkit and Services
        
        Let us help you through your journey to become IFRS 9 compliant with our world-class analytical and advisory services.
        
        Close
      - Credit Risk Optimisation
        Optimisation
        
        Lend more profitably by optimising the loan amount to offer your credit customers.
        
        Close
      - Credit Risk Software
        Credit Lifecycle Software: SmartSuite
        
        Reduce risk and improve profitability by streamlining processes, increasing efficiency, and automating data-driven decision making across the credit lifecycle.
        
        Close
      - Credit Risk Advisory
        Credit Risk Advisory Services
        
        Tap into 20 years of credit risk knowledge and experience gained across Africa, the Middle East and Europe.
        
        Our credit risk specialists have worked with blue chip companies in 40 countries developing or reviewing and optmising credit strategies.
        Close
      - Credit Analytics
        Credit Risk Analytics
        
        Use data-driven insights to minimise risk and maximise profitability across the credit lifecycle.
        
        We've spent more than 20 years helping blue chip companies in Africa, Europe and the Middle East leverage the power of data analytics to optimise their credit risk decisions across the credit lifecycle.
        Close
      - Current State Assessment
        Current State Assessment
        
        Get an in-depth, or high-level, assessment of your current risk strategy along with a prioritised list of achievable milestones to improve profitability and reduce risk.
        
        Close
      - Financial Modelling
        Financial Modelling
        
        Whether its profit, provision, capital or portfolio modelling – Principa has significant experience in bringing together retail credit with P&L.
        
        Close
      - Credit Risk Scorecards
        Scorecards
        
        Make better risk decisions with Principa's scorecard services.
        
        Our credit risk analytics experts make use of extensive experience in credit across markets and industries to deliver world-class scorecard development, monitoring and alignment services.
        Close
      - Psychometric Scoring
        Psychometric Assessments
        
        Tap into a new segment and acquiring new unbanked customers by using innovative methods to determine risk.
        
        Close
    - Close
  - Collections & Recoveries
    - - Artificial Intelligence Chatbot
        Atura
        Artificial Intelligence Chatbot for Financial Services
        
        Automated support that helps financial services do better business.
        Close
      - Call Centre Virtual Assistant
        Agent X
        Call Centre Virtual Assistant
        
        Feed real-time call and agent specific data, decisions and information to inform, guide and motivate your call centre agents.
        Close
      - Right Time to Call
        Genius Call Connect:
        Right Time to Call
        
        Use Machine Learning as a Service to generate a list of optimal times and numbers to use to reach your debtors.
        
        Close
      - Propensity to Pay or Roll
        Genius Risk Classifier
        
        Use Machine Learning as a Service (MLaaS) to enhance debtor strategy based on propensity to pay or to roll.
        
        Close
      - Debt Collection Software
        Credit Lifecycle Software:
        SmartSuite
        
        Reduce risk and improve profitability by streamlining processes, increasing efficiency, and automating data-driven decision making across the credit lifecycle.
        Close
      - Collections Consulting
        Consulting: Collections
        
        Refine and optimise your Collections environment to achieve higher yields and greater profitability.
        
        Our Collections & Recoveries specialists have worked with blue chip companies in 40 countries developing or reviewing and optmising Collections strategies.
        Close
      - Collections Scorecards
        Data Analytics
        
        Make better risk decisions with Principa's analytics services for Collections & Recoveries.
        
        Our credit risk analytics experts make use of extensive experience in credit across markets and industries to deliver world-class analytics services.
        
        Close
    - Close
- Close
News & Insights
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- - Our Story
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- - COVID-19 SA Portal
  - COVID-19 Principa
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AturaArtificial Intelligence Chatbot for Financial Services

Automated support that helps financial services do better business.

Agent XCall Centre Virtual Assistant

Feed real-time call and agent specific data, decisions and information to inform, guide and motivate your call centre agents.

Genius Call Connect:Predict Right Time to Call

Use Machine Learning as a Service (MLaaS) to increase connectivity rates by generating a list of optimal times and numbers to use to reach your customers or debtors.

Genius Risk Classifier

Use Machine Learning as a Service (MLaaS) to predict debtors' propensity to pay or to roll.

AturaArtificial Intelligence Chatbot for Financial Services

Automated support that helps financial services do better business.

Genius Leads

Our leading edge solution ensures your targeted marketing campaigns connects you to the best new and existing customers.

Agent XCall Centre Virtual Assistant

Feed real-time call and agent specific data, decisions and information to inform, guide and motivate your call centre agents.

AturaArtificial Intelligence Chatbot for Financial Services

Automated support that helps financial services do better business.

Genius Customer Growth

Use Machine Learning as a Service (MLaaS) to identify and target the right customers and to determine the best product recommendations for upsell and cross-sell based on affordability, profitability and probability of take-up.

Genius Customer Retention & Re-activation

Use Machine Learning as a Service (MLaaS) to generate a list of customers most likely to leave your business based on behaviour and to develop the right offer to keep or re-activate them.

Agent XCall Centre Virtual Assistant

Feed real-time call and agent specific data, decisions and information to inform, guide and motivate your call centre agents.

Genius Call Connect

Use Machine Learning as a Service (MLaaS) to increase connectivity rates by generating a list of optimal times and numbers to use to reach your customers.

IFRS 9 Toolkit and Services

Let us help you through your journey to become IFRS 9 compliant with our world-class analytical and advisory services.

Optimisation

Lend more profitably by optimising the loan amount to offer your credit customers.

Credit Lifecycle Software: SmartSuite

Reduce risk and improve profitability by streamlining processes, increasing efficiency, and automating data-driven decision making across the credit lifecycle.

Credit Risk Advisory Services

Tap into 20 years of credit risk knowledge and experience gained across Africa, the Middle East and Europe.

Our credit risk specialists have worked with blue chip companies in 40 countries developing or reviewing and optmising credit strategies.

Credit Risk Analytics

Use data-driven insights to minimise risk and maximise profitability across the credit lifecycle.

We've spent more than 20 years helping blue chip companies in Africa, Europe and the Middle East leverage the power of data analytics to optimise their credit risk decisions across the credit lifecycle.

Current State Assessment

Get an in-depth, or high-level, assessment of your current risk strategy along with a prioritised list of achievable milestones to improve profitability and reduce risk.

Financial Modelling

Whether its profit, provision, capital or portfolio modelling – Principa has significant experience in bringing together retail credit with P&L.

Scorecards

Make better risk decisions with Principa's scorecard services.

Our credit risk analytics experts make use of extensive experience in credit across markets and industries to deliver world-class scorecard development, monitoring and alignment services.

Psychometric Assessments

Tap into a new segment and acquiring new unbanked customers by using innovative methods to determine risk.

AturaArtificial Intelligence Chatbot for Financial Services

Automated support that helps financial services do better business.

Agent XCall Centre Virtual Assistant

Feed real-time call and agent specific data, decisions and information to inform, guide and motivate your call centre agents.

Genius Call Connect:Right Time to Call

Use Machine Learning as a Service to generate a list of optimal times and numbers to use to reach your debtors.

Genius Risk Classifier

Use Machine Learning as a Service (MLaaS) to enhance debtor strategy based on propensity to pay or to roll.

Credit Lifecycle Software:SmartSuite

Reduce risk and improve profitability by streamlining processes, increasing efficiency, and automating data-driven decision making across the credit lifecycle.

Consulting: Collections

Refine and optimise your Collections environment to achieve higher yields and greater profitability.

Our Collections & Recoveries specialists have worked with blue chip companies in 40 countries developing or reviewing and optmising Collections strategies.

Data Analytics

Make better risk decisions with Principa's analytics services for Collections & Recoveries.

Our credit risk analytics experts make use of extensive experience in credit across markets and industries to deliver world-class analytics services.

Atura
Artificial Intelligence Chatbot for Financial Services

Agent X
Call Centre Virtual Assistant

Genius Call Connect:
Predict Right Time to Call

Atura
Artificial Intelligence Chatbot for Financial Services

Agent X
Call Centre Virtual Assistant

Atura
Artificial Intelligence Chatbot for Financial Services

Agent X
Call Centre Virtual Assistant

Atura
Artificial Intelligence Chatbot for Financial Services

Agent X
Call Centre Virtual Assistant

Genius Call Connect:
Right Time to Call

Credit Lifecycle Software:
SmartSuite